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AI Decisions | Audit Trail Always

AI prepares the screening, lease, renewal, and late-rent notice. You approve. The record defends.

The world's first all-in-one, fully AI and automation property management software for self-managing landlords and property managers. Built to scale as you grow, with 50-state compliance and 60-80% less time than legacy tools.

Smartlord.ai prepares every step (screening, lease, renewal, late-rent notice, the books) and waits for your approval. You choose how much it runs: Co-pilot, Mixed, or Autopilot. Zero hidden fees: from $8 a month for up to 5 units, then $1.60 per added unit as you scale (annual billing).

Up to 90%
less time drafting a listing
< 1 min
application + screening sent, 50-70% faster
< 2 min
compliant lease, auto-imported, 70-80% faster
~5 hrs
saved every week with rent + fees on autopilot
80-100%
of maintenance tickets handled by AI
< 5 min
to clear, accurate accounting reports
Get started free

Free to start. No card required. Upgrade anytime.

Landlord using Smartlord.ai Landlord using Smartlord.ai Landlord using Smartlord.ai Landlord using Smartlord.ai
10k+

4.9/5 stars from 10,000+ landlords

SmartLord Co-pilot
When rent's late on Maple 2B, follow up for me.
Working
Found the overdue tenant (Jordan Webb)
Pulled the lease and balance ($1,450)
Composed a 2-step follow-up
✦ Multi-step planAI proposes
Follow up on Jordan Webb's late rent.
1 Message Jordan a friendly reminder T2
2 Open a ticket to check the unit T1
✓ Completed 2 of 2 steps.
Logged to your AI activity

Tell it what you need. Watch it work. Approve. Done.

How it works

From listing to ledger, one connected flow.

List, screen, lease, collect rent, maintain, and account, all in one place. AI prepares every step. You approve. The audit trail defends it later.

The Smartlord.ai journey: list, apply, screen, lease, collect rent, maintain, and account in one connected AI flow
Plans & features
Every Prime feature is included from day one. No upgrade gates.
Swipe to compare
Platform Capabilities Basic Free Forever Prime / Max / Scale Up to 200 Units Concierge Custom service Enterprise 200+ Units
Core Operations
Property limit Unlimited Up to 200 Custom Unlimited
Active listings Unlimited Unlimited Unlimited Unlimited
Tenant profiles Unlimited Unlimited Unlimited Unlimited
Fast-track onboarding & migration wizard We handle it
Communications hub (email, SMS, in-app)
Secure file storage 100 MB Unlimited Unlimited Unlimited
AI & Co-pilot
AI listing description generator
Listing pages + syndication-ready feed export
Smart lead scoring + pre-screening
Visual damage detection AI
AI maintenance triage & reports
Smart receipt parsing (snap & book)
Overnight portfolio scanning
Approval queue + anomaly alerts
Screening & Applications
Credit + background check Pay-per-report Applicant pays Applicant pays
Eviction history scan
Income verification (paystub + bank-statement upload)
Verified ID (doc + selfie) for tenants, vendors, and owners
Custom application questions Soon Soon Soon
Leasing & Legal
50-state compliant lease drafting Custom addendums
Unlimited e-signatures (ESIGN Act)
Custom addendums (pet, parking, HOA) We draft them
Move-in / move-out inspection reports Manual
Eviction filing assistance Hands-on
Financial Co-pilot
Rent collection (ACH fees split 50/50; card share capped at $5 on landlord; no Smartlord.ai markup)
Auto-accounting + ledger sync
Late-fee detection + drafted notices Manual
Real-time portfolio analytics
Schedule E one-click export
Cash flow forecasting
Maintenance & Vendors
Basic maintenance ticketing
24/7 AI maintenance triage (photo + text)
Vendor bid management
Vendor dispatch + direct ACH payouts
Preferred vendor marketplace Standard Premium Premium
Tenant Experience
Mobile tenant portal Read-only Full White-label Full + branding
In-app messaging + auto-pay
Tenant requests via photo + chat Manual
Auto-renewal workflows
Scaling & Integrations
IoT hub (smart locks & HVAC)
CSV export, ready for QuickBooks and Xero
Custom API access
Webhook triggers 100/mo Unlimited Unlimited
Security & Support
AES-256 encryption + audit logging
Role-based access + audit log
In-app AI assist + support tickets
Concierge Service
Dedicated onboarding specialist (named human)
Migration from legacy software (we do it for you) Add-on
Custom features built on request Quoted
Named priority support contact (no ticket queue) Email Priority email
4-hour email SLA, 1-hour for urgent 24/7
Quarterly portfolio strategy reviews
Custom 3rd-party integrations (CRM, accounting, locks) Add-on
White-label tenant portal (your brand, your domain)
Direct phone line + custom staff training
Roadmap input (vote on what we build next)
55 features across 4 plans. Start free on the Basic tier, or talk to a Concierge specialist →
One co-pilot, every workflow

Every task runs through Smartlord.ai. Every decision runs through you.

AI does the prep on each one. Nothing goes out until you approve it.

Find tenants

AI writes the listing and posts it to the major rental sites. You approve before it goes live.

You approve

Screen applicants

FCRA-safe credit, criminal, and eviction checks. AI summarizes the risk and you make the call.

Your call

Take applications

Applicants apply online. AI verifies income and ID, then hands you a clean, verified file.

AI verifies

Draft the lease

A state-specific lease built in minutes. You review the terms, then send it for e-signature.

You review

Collect rent

Online payments with automatic reminders. AI flags a late payer the morning they slip.

Auto and alerts

Handle repairs

Tenants report issues with photos. AI triages, gathers quotes, and schedules once you say go.

On your OK

See the numbers

Live portfolio dashboards and owner statements. Export any view whenever you need it.

Always current

Pay vendors

Vendor invoices matched to the job and queued. You release each payment with one tap.

One tap

Track deposits

Security deposits held to each state's rules, with itemized move-out deductions ready.

State rules

Sort taxes

Every expense categorized for Schedule E. The year-end export lands ready for your CPA.

CPA ready
What you get

One platform for the whole rental, end to end.

From a vacancy posted Tuesday to a Schedule E in April, every step runs in one place. The AI prepares each one; you stay in control.

Click through the nine stages, or use the arrows and dots. The AI prepares each one; you stay in control.

Lowest cost, all in one

Everything in the box. Nothing billed per action.

One flat plan covers the whole job: listings, screening, leases, rent, books, maintenance, and the portals. No per-lease fee, no per-seat add-ons, no surprise line items. Start free and pay only when you move money.

Plans start at
$8 / mo
Flat. Covers up to 5 units and 5 properties, billed annually ($96/yr). Prefer month-to-month? $10/mo, cancel anytime. Past 5 units it is just $2 per extra unit, up to 200. See the live calculator →
Free to start

List and screen unlimited units for $0. You only pay once you sign a lease or start collecting rent.

No card to begin. Screening is open on the free tier, applicants cover the check fee at checkout.
What you never pay extra for
$0
per lease
Unlimited leases and 50-state forms, with e-signature included. No per-document or per-envelope fee.
$0
per application
Applicants apply free. You pay nothing to collect, review, and compare them side by side.
$0
tenant & vendor ID checks
Identity verification carries no platform fee on your side. Request as many as you need.
$0
per maintenance ticket
Unlimited tickets. The AI triages each one and drafts the work order for your approval.
60% to 80%
less hands-on time on the work above, versus doing it by hand or babysitting legacy property-management software. The AI prepares each draft, so you approve instead of author. See the measured breakdown ↑
Most all-in-one tools charge per unit, then add on for e-sign, screening, accounting, and listings. Smartlord.ai folds all of it into one flat plan, built to be the lowest-cost all-in-one in its class.

The honest read: "$0" means no SmartLord platform fee for that action. Third-party screening and background checks are paid by the applicant at checkout at cost plus a small flat fee. Speed figures describe hands-on time across the workflows shown above, your numbers depend on your portfolio. Prices shown reflect the annual plan; see the calculator for month-to-month and multi-unit totals.

Pilot mode

Pilot mode. Three ways to run.

Co-pilot by default. Autopilot when you are ready. Mixed when the routine work can run itself and the judgment calls still come to you. Pick the mode that fits, change it any time, and keep the same audit trail in every one. See every action that runs through it →

Mode 1 of 3

AI prepares. You approve every move.

The AI drafts the listing, scores the applicant, writes the lease, and calculates the late fee. Each one lands in your approval queue and waits. Nothing is sent, signed, or charged until you tap approve.

Best for: most landlords, and anyone who wants eyes on every decision.

Your approval queue 3 waiting for you
Late-rent reminderUnit 2B, $75 fee Waiting for you
Lease renewalUnit 5, 60 days out Waiting for you
Plumber dispatchClogged drain, $180 Waiting for you

In Copilot, every action waits for your tap.

Mode 2 of 3

AI handles the routine. You get the judgment calls.

Set your boundaries once: spend caps, trusted vendors, the rules that matter to you. The AI runs anything inside them on its own, and only stops for the calls that need a human.

Best for: landlords who have built trust with the AI and want fewer taps.

Your approval queue 1 for you · 2 by AI
Rent reminder sentUnit 2B, inside your rules Done by AI
Plumber dispatched$180, under your $300 cap Done by AI
Roof bid$2,400, over your cap Waiting for you

In Mixed, routine work runs itself. The judgment calls come to you.

Mode 3 of 3

AI runs the day-to-day. You set the limits.

The AI carries the full workflow end to end, inside the spend caps and rules you define. A daily digest keeps you current, and you can pause, override, or take any decision back at any time.

Best for: experienced operators and larger portfolios that want to stay hands-off.

Your overnight log 14 done by AI
Late fees posted3 units, ledger updated Done by AI
Vendor dispatchedPlumber, $145, within cap Done by AI
Renewal offer sentUnit 5, within your rules Done by AI

In Autopilot, the AI runs the day. The digest keeps you current.

One audit trail, every mode

Every AI draft sits beside your decision, logged with a timestamp, whichever mode you run.

The same compliance, always

Approved, 50-state leases and notices in every mode. Compliance is never what you trade for speed.

Switch anytime, per property

Run Copilot on a new fourplex and Autopilot on the duplex you have held for years.

You are never locked out

Pause the AI or override any decision in one tap. The final say stays yours.

Every mode is included in every plan. No upcharge for Autopilot.

The Live Dashboard · Page by Page

Your entire rental business, on one screen.

This is the real SmartLord dashboard. AI does the prep on every page, from your co-pilot's overnight queue to tax-ready books. Click any tab to watch it run.

Step 1 · AI Co-pilot

Wake up to a finished to-do list.

Overnight the co-pilot reconciles, drafts, and queues every action for your one-tap approval.

https://www.Smartlord.ai/dashboard/copilot Live demo
Maplewood PortfolioSt. Louis, MO · 8 properties
M
New listing · 4421 Maryland Ave, Unit 2
2 bed · 1 bath · 920 sqft · vacant since 6 days
AI drafted in 4s
Listing photos, AI ranked
12 uploaded
AI pick #1
Sun-filled 2BR in Maplewood, steps to the park. Refinished hardwood, in-unit laundry, and a chef's kitchen with stainless appliances. Pet friendly, off-street parking included.
AI rent recommendation
$0
$120 vs your draft
Based on 14 comps within 0.8 miles · 92% confidence
Syndication
Zillow Live
Trulia Live
Realtor.com Publishing
Facebook Marketplace Live
0
Listing views, 7 days
0
Inquiries
0
Applications
Portfolio · 8 properties, 24 units
Maplewood Portfolio · St. Louis, MO · 96% occupied
23 of 24 leased
Properties
occupancy · monthly rent
4421 Maryland Ave
6 units · Maplewood
$9,900
100% leased
2810 Locust St
8 units · Midtown
$11,400
1 vacant
1729 Russell Blvd
4 units · Soulard
$7,200
Leased
815 Hartford St
2 units · Tower Grove
$3,600
Leased
+ 4 more properties · 4 units · all leased
Occupancy
0occupied
Leased 23
Vacant 1
$0
Monthly rent roll
$0
Avg rent / unit
0
Avg days to lease
0
NOI margin
Lease draft · Missouri Residential, 2025
4421 Maryland Ave, Unit 2 · Jordan Avery · 12-month term
Compliance audited
Document
9 pages
Residential Lease Agreement
Landlord · signed
Tenant · pending
Compliance checks
All passing
Lead paint disclosure attached
Security deposit within MO limits
Late fee under statutory cap
Required MO disclosures present
Signature anchors detected
E-sign progress
1 of 2 parties signed
50%
Tenants · 23 active residents
Across 8 properties · 3 leases expiring in 90 days
98% on-time
Resident directory
5 of 23 shown
MB
Marcus Bell
Unit 2 · 4421 Maryland · $1,650
On-time 12/12
SR
Sofia Ramos
Unit 5 · 2810 Locust · $1,425
On-time 9/9
TL
Theo Lang
Unit 9 · 1729 Russell · $1,200
Renews in 38d
PN
Priya Nair
Unit 7 · 815 Hartford · $1,550
On-time 6/6
RK
Rae Kim
Unit 14 · 4421 Maryland · $1,800
New Aug 2025
AI flagged: Theo Lang's lease ends in 38 days. Draft a renewal at +4%?
On-time payments
0on-time
Avg tenure2.4 yrs
Expiring in 90 days0
Renewal rate0
Leads · 4421 Maryland Ave, Unit 9
12 active leads · auto-replied in under a minute
6 new today
Lead pipeline
New inquiries18
Auto-replied18
Toured7
Applied5
Approved2
Inbound leads
auto-qualified
JA
Jordan Avery
via Zillow
742Ready to apply
PN
Priya Nair
via Apartments.com
711Tour booked
DC
Devin Carter
via Facebook
648Following up
MC
Mia Chen
via Realtor.com
New
AI replied to 6 new leads in under a minute and booked 2 tours. Approve the tour confirmations?
Maintenance ticket · auto-assigned
Water heater, no hot water · 2810 Locust St, Unit 5
Routed in 9s
Bids compared
3 received
GP
Gateway Plumbing 4.9
Available today · ACH ready
$420
Best pick
RR
RiverCity Repair 4.4
Available Thu
$465
at median
AP
Apex Mechanical 4.6
Available Fri
$525
12% above median
Assignment
GP
Gateway Plumbing
Best rated, lowest bid, free today
Notify tenant of window
Pay by ACH on completion
Require photo proof
AI drafted the work order and a tenant heads-up text. Approve to dispatch.
Books · auto-categorized to Schedule E
November 2025 · 38 transactions reconciled
Reconciled
Expenses by IRS bucket
$14.2kexpenses
Repairs $4.8k
Management $3.4k
Insurance $2.6k
Utilities $2.0k
Taxes $1.4k
Transaction feed
AI tagged
Gateway Plumbing
Nov 12 · 2810 Locust
Repairs-$420
Rent deposit, Unit 2
Nov 1 · ACH
Rental income+$1,650
Ameren electric
Nov 8 · common area
Utilities-$214
Hardware store review
Nov 15 · uncategorized
-$612
$0
Income
$0
Expenses
$0
Net operating income
Portfolio analytics · rolling 90 days
Maplewood Portfolio · updated 4 minutes ago
Schedule E export ready
Cash-flow forecast
+12% projected
SepOctNovDec proj
Occupancy
0occupied
23 of 24 units leased
0
NOI margin
0
Avg days to lease
0
Collection rate
$0
Monthly NOI
Connected devices · 4421 Maryland Ave
14 devices online · Eco Mode active on 1 vacant unit
All online
Eco Mode
Thermostat, Unit 9
0°
setback while vacant
Code active
Smart lock, Unit 5
Vendor access 4417
Expires in 2h, auto-revokes
Normal
Water sensor, basement
No leaks detected in 41 days
HVAC telemetry, last 24h
Filter due in 6 days
Runtime trending up. The co-pilot flagged a service ticket before it becomes a failure.
Overnight, your co-pilot prepared 7 actions
Reconciled 38 transactions · 0 anomalies · ready for your one-tap approval
Co-pilot
Approval queue
Done by AI · ready for approval
Late-rent reminder to Unit 14
Drafted, friendly tone, links to autopay
Approve $420 plumbing invoice
Gateway Plumbing · matches the bid
Renew lease at 4421 Maryland, +4%
Within market · tenant on-time 12 of 12
Publish Unit 9 listing at $1,300
Photos ranked, copy drafted
Last night's run
Transactions reconciled0
Anomalies found0
Drafts written0
Hours saved, est.0
You make the call. Nothing sends without you.
Open the real dashboard

The window above is an animated walkthrough. Click the button for the full live product in read-only demo mode.

The AI that actually does the work

Tell it what you need. Watch it work. Approve. Done.

Your Co-pilot drafts, plans, and follows up across your whole portfolio. It proposes every action and you approve, so nothing happens without you. It can even start a screening, send a lease for signing, or handle payments, each behind a typed confirmation.

It does, you decide

Every action is a one-tap Approve card. Reversible work can run on Autopilot if you want; money and legal steps always stop for a typed confirmation.

Multi-step plans

"Chase late rent," "renewal season," "turn this unit." It composes the steps, you approve once, and it runs them, pausing at anything big.

Remembers and shows its work

It learns your preferences, shows exactly what it checked, and logs every action to an activity page you can audit any time.

The Co-pilot rides along on every page, runs the full workspace at /dashboard/copilot, and keeps a complete AI activity log. Set it to Co-pilot, Mixed, or Autopilot.

Trust and control

Built to be trusted

You stay in control of every decision that matters.

Nothing happens without your approval
Every action that touches money, a contract, or a tenant message waits for your tap, unless you raise the limits yourself.
A full audit trail
Every AI draft is logged beside your decision with a timestamp. If a dispute ever comes, the record defends you.
Bank-grade payments
Rent and payouts run on Stripe. We add zero markup on processing fees and split them fairly between payer and recipient.
Verified people on every side
Tenants, vendors, and owners are identity-verified. Unverified applicants never reach your inbox.
Current with the law in all 50 states
Leases and notices are generated against current state rules. Compliance is never what you trade for speed.
No lock-in
Free to start, cancel anytime, and your data is yours to export. We move you in for free and you can move out the same way.
Trust & Security

Your data is safe. Always backed up.

Everything you put in Smartlord.ai is scrambled before it’s stored on Google Cloud, the same hardware Fortune 500 companies use. The most sensitive bits, card numbers and tenant IDs, never touch our servers.

Scrambled, top to bottom
Every record and every nightly backup is encrypted. Even our own team can’t read the raw data.
Sensitive bits live off-site
Card numbers go to Stripe. Tenant SSNs and background checks go to our FCRA-accredited screening provider. We never see or store them.
You control who sees what
Add or revoke a teammate in one click. Every action is logged with who did it and when.
Google Cloud hosting Stripe for payments Tenant screening Legal e-signatures
Built to Scale

Simple pricing. Full autonomy.

Self-serve for landlords who want to move fast, or Concierge if you’d rather have a partner handle the migration. No per-unit fees on Prime.

Units in your portfolio
Prime Coverage
1 unit
Billing cycle
Monthly Flat $10/mo for the first 5 units, then a flat $2 per extra unit (units 6-200). Above 200 units is custom.
Yearly Flat $8/mo for the first 5 units (billed yearly), then a flat $1.60 per extra unit (units 6-200). Above 200 units is custom.
The 5-unit base covers up to 5 units and 5 properties for $10/mo flat.
Basic

Free Forever

List, lead, and screen unlimited units. Upgrade when you sign a lease. No card on file.

$0 / month
Get Started Free

Unlimited properties and units, screening included

Lead pipeline with Zillow & Apartments.com capture

Applications and approvals (applicant-disclosure e-signature)

Lead and applicant records with contact history

Unified inbox: chat, messages, email, SMS

AI inbox helpers: drafts, summaries, sentiment, hardship triage

10 maintenance tickets / month, vendor directory, AI triage chat

AI listing helpers: rent, amenities, description rewrites

Public-record property auto-verify (ATTOM)

Tenant screening (applicant pays per report)

Today brief, portfolio + lead intelligence, settings advisor

State law guides, Academy lessons, 2FA, OAuth login

Pro / Prime adds: lease creation + tenant e-signature, Stripe rent collection, AI Co-pilot Q&A, AI screening narrative, state-specific lease generation, accounting + trust accounting, inspections, lease auditor, team members
Most Popular
Prime Co-pilot

Prime Account

Unlock the full AI engine across your whole portfolio.

$15 / month

Charged each month, cancel anytime.

Up to 5 Units

Listings & Screening

AI Listing Generator + syndication-ready feed export

Tenant screening (credit, background, eviction, income)

Verified ID (doc + selfie) for tenants, vendors, and owners

Leasing & Money

50-state AI lease drafting + ESIGN with custom addendums

No Smartlord.ai markup on rent processing (ACH split 50/50 with tenant, card share capped at $5 on your side)

Auto late-fee detection + drafted reminders

Maintenance & Books

Visual Damage ID + 24/7 AI maintenance triage

Vendor bid management

Auto accounting + 1-click Schedule E export

AI Co-pilot & Support

Overnight portfolio scanning + morning approval queue

Mobile tenant portal + in-app messaging & auto-pay

Priority email + chat support

White-Glove
Concierge

Concierge

For landlords who want a partner, not a tool.

Custom
Typically starts at $200/mo + one-time onboarding. Final quote depends on portfolio size, custom work, and SLA.

Everything in Prime, plus the human layer below.

Done-with-you setup

Dedicated onboarding specialist (real human, named)

Migration from Buildium, AppFolio, DoorLoop, or spreadsheets. We handle it.

Custom training for you and your staff

Custom & integrations

Custom features built on request, prioritized in our roadmap

Custom integrations with your existing tools (CRM, accounting, locks)

White-label tenant portal with your brand on your domain

Premium support

Named priority contact (no ticket queue)

4-hour email SLA, 1-hour for urgent

Direct phone line + quarterly portfolio strategy reviews

For any portfolio size, on top of Prime or Enterprise.
Free tier included Cancel anytime 30-day money back Secure checkout via Stripe

What Our Landlords Say

Join thousands of happy property managers automating their workflows safely.

Rent Collection

"Smartlord.ai completely changed how I manage my 15 units. Rent collection is finally on Co-pilot!"

Sarah Jenkins
Sarah Jenkins Property Owner, Chicago
Maintenance

"The AI maintenance routing saves me 10 hours a week. My tenants love how fast issues get resolved, and I still control the vendors."

Mark Davies
Mark Davies Portfolio Manager
Leasing

"The automated lease generation preps everything instantly. I just review and sign. Gives me so much peace of mind."

Elena R.
Elena R. Real Estate Investor
AI Oversight

"The AI flagged a suspicious income document that looked real to the naked eye. I reviewed the AI's report, confirmed the fraud, and denied the application with one click. Incredible oversight!"

James Chen
James Chen Independent Landlord
Rent Collection

"Smartlord.ai completely changed how I manage my 15 units. Rent collection is finally on Co-pilot!"

Sarah Jenkins
Sarah Jenkins Property Owner, Chicago
Maintenance

"The AI maintenance routing saves me 10 hours a week. My tenants love how fast issues get resolved, and I still control the vendors."

Mark Davies
Mark Davies Portfolio Manager
Leasing

"The automated lease generation preps everything instantly. I just review and sign. Gives me so much peace of mind."

Elena R.
Elena R. Real Estate Investor
AI Oversight

"The AI flagged a suspicious income document that looked real to the naked eye. I reviewed the AI's report, confirmed the fraud, and denied the application with one click. Incredible oversight!"

James Chen
James Chen Independent Landlord
AI Driven | Human Approved

You stay the landlord.
We do the busywork.

Try Smartlord.ai free. Keep your final say on every decision, from the listing photo to the late-fee waiver to the lease signature.

Get started free
Free tier, no card required Cancel anytime Your data, your control
Knowledge Base

Frequently asked, clearly answered.

Everything you need to know about the Smartlord.ai platform, security, and features. Browse by topic, expand a question, get a real answer.

Intelligence & Co-pilot
How the AI helps without taking over. Set and supervise, not autopilot.
6 questions
No. Smartlord.ai operates strictly on a 'set-and-supervise' model with zero 'ghost-running.' The AI prepares the call (scoring applicants against your rules, drafting state-specific leases, flagging late rent, scanning damage photos), and every step lands in the audit trail with the AI's draft beside your final answer. Nothing financial or legal is committed without your explicit approval.
Always. Smartlord.ai operates strictly on a 'human-in-the-loop' framework. Whether you want to edit an AI-generated listing description, override a maintenance triage recommendation, or adjust a late fee, you maintain absolute control to review and approve.
Our computer vision models are trained on thousands of property damage images. While highly accurate for common issues like drywall damage or appliance leaks to give you a baseline estimate, you always have the final say in approving the actual vendor bid.
Yes. With Smart Receipt Parsing, you simply snap a photo of a receipt from Home Depot or a vendor invoice. Our AI automatically extracts the vendor name, date, and amount, and logs it into your ledger under the correct tax category.
Yes, but only for triage purposes. When a tenant submits a maintenance request, our friendly AI chatbot will text them to ask troubleshooting questions (e.g., "Have you checked the breaker?") to prevent unnecessary vendor visits. Once triaged, it passes the summarized report to you.
Yes. Smartlord.ai covers the full property lifecycle in one platform: marketing and syndication to Zillow, Trulia, and Realtor.com; FCRA-safe tenant screening with credit, eviction, background, and income checks; 50-state lease drafting and e-signing; online rent collection where landlords keep 100% of the rent; AI-triaged maintenance with vendor dispatch handling 80% to 100% of tickets end-to-end; automatic accounting and one-click Schedule E export; dedicated tenant and vendor portals; and identity verification on tenants, vendors, and owners. The AI prepares every step. You approve every call.
Leasing & Legal
State-aware templates, screening, and the safeguards that hold up in court.
5 questions
Absolutely. Our document engine pulls from a library of approved, state-specific templates. It automatically injects the legally required clauses and disclosures based on your property's zip code. Once generated, they are fully ESIGN Act compliant.
The platform automatically tracks lease violations and unpaid ledgers. It can generate state-specific compliance documents, such as a 'Pay or Quit' notice, giving you a legally sound paper trail to start the eviction process efficiently if necessary.
Our lease templates are drafted and continually updated by legal professionals to remain 50-state compliant. However, we always recommend having your local counsel review your final document setup, especially if you append complex custom addendums.
Absolutely. While the system automatically generates a 50-state compliant base lease, you have full control to append custom addendums (such as specific pet policies, parking rules, or HOA regulations) before sending it out for e-signature.
We provide institutional-grade screening built right in. Every applicant undergoes a full nationwide criminal background check, eviction history search, and a deep credit analysis to verify income-to-debt ratios.
Finance & Taxes
Rent moves on rails. Books reconcile themselves. CPAs get a one-click handoff.
6 questions
Rent moves through Stripe at-cost, with the actual processing fees split fairly with the tenant: ACH 50/50 (around $2.50 each side) and card share capped at $5 on the landlord side, with the tenant covering the rest. Smartlord.ai adds zero markup on top of Stripe's fee. Tenants pick how to pay (bank transfer or credit card if they want points). No monthly minimums and no per-property processing fees the way most platforms charge. The system also calculates and enforces late fees automatically if a payment misses the grace period.
Yes. We fully support escrow accounting compliance. You can route your operating income (rent) to one bank account, and securely hold security deposits in a separate, compliant escrow account automatically.
You have the toggle option to allow or block partial payments. If blocked, the system will only accept the full balance due. This is a critical feature to protect your eviction rights in jurisdictions where accepting a partial payment resets the eviction clock.
Yes. Your landlord dashboard features a visual analytics center where you can track total cashflow, monitor occupancy rates, and view upcoming lease expirations across your entire portfolio in real-time.
Yes. Smartlord.ai acts as your automated bookkeeper. Every rent payment, vendor invoice, and scanned receipt is automatically logged and categorized by IRS standards. At the end of the year, you can export a fully reconciled Schedule E document with one click to hand off to your CPA.
No. Smartlord.ai does not charge a per-lease fee, a per-application platform fee, or a per-payment processing cut on top of rent. Lease drafting, e-signing, and renewal are included on every plan. Tenant screening is one transparent applicant-package price. The only visible platform charge is the per-unit subscription. Stripe's actual processing fees on rent are split fairly with the tenant (ACH 50/50, card share capped at $5 on the landlord side), and Smartlord.ai adds zero markup on top of those Stripe fees.
Maintenance & IoT
Photo-triaged tickets, your own vendor rolodex, smart locks, and 24/7 emergency routing.
7 questions
When a tenant submits a maintenance request with a photo, our computer vision AI scans the image to identify the severity of the damage (e.g., "Drywall Scuff" vs "Pipe Burst"). It then references local labor rates to provide you with an immediate repair cost estimate before you even call a vendor.
Absolutely. You can upload your digital rolodex of preferred plumbers, electricians, and handymen. When an issue arises, you can dispatch them instantly via SMS, and they can upload completion photos directly to your dashboard to trigger an automated ACH payout.
Our AI chatbot operates 24/7. If a tenant reports a critical issue (e.g., active flooding or no heat in winter), the system can automatically bypass standard triage and instantly dispatch your designated emergency vendor based on the routing rules you set up.
We integrate with industry leaders like Yale, Schlage, and Ecobee. If your properties already have compatible Z-Wave or Wi-Fi devices, you can securely link them directly to our IoT Hub without needing to buy proprietary hardware.
Every renter gets access to a dedicated, mobile-friendly Tenant Portal. From there, they can submit maintenance tickets with photos, auto-pay their rent, and review their lease documents 24/7.
If you integrate compatible smart locks via our IoT Hub, you can instantly generate temporary, time-bound door codes directly from your dashboard. When a plumber arrives, they use the code to enter, and it automatically expires when the job is done.
We integrate natively with major IoT brands (like Yale, Schlage, and Nest). You can generate expiring door codes for vendors remotely, and set smart thermostats to "Eco-Mode" during vacancy to prevent frozen pipes or wasted electricity.
Security & Privacy
Your data, your control. Bank-grade tokenization. No data brokering, ever.
4 questions
You do. We are a software provider, not a data broker. We never sell your property data, tenant lists, or financial records to third parties. You can export your entire portfolio's data at any time.
We utilize Stripe for all financial transactions. This means your platform employs bank-grade tokenization. Smartlord.ai never stores or even sees raw bank account or routing numbers. Everything is securely handled directly by Stripe's encrypted infrastructure.
Yes. All sensitive documents (leases, signed addendums, identification) are stored in private, encrypted Google Cloud storage. Documents are never publicly accessible; the system generates temporary, 60-minute Signed URLs strictly for authorized users to view them.
Every party on the platform is identity-verified before money or keys change hands. Tenants pass ID and document checks during application, alongside credit, eviction, background, and income reviews. Vendors complete a license, insurance, and W-9 check before they can accept jobs or be paid out, so 1099 prep at year-end has nothing missing. Landlords confirm ownership of each unit they list and confirm payout banking through Stripe identity verification. Verification status is visible on every profile, and the audit trail records who was verified, when, and against which document.
Tenant Experience
A polished portal for renters, a private number for you, and SMS fallbacks for everyone.
3 questions
While our Tenant Portal is optimized for mobile, it is fully accessible from any desktop or tablet web browser. Tenants can also receive standard SMS text messages and email notifications without ever needing to log into the app.
No. The platform features a Unified Communications Inbox. When you message a tenant or vendor, the system routes the SMS or email through our dedicated numbers. You keep your personal contact information completely private.
Tenants are invited to a highly polished, mobile-friendly web portal. They simply log in from their phone's browser to submit maintenance requests, view their fully executed lease documents, and set up auto-pay for their rent, all without needing to download a separate app.
Compliance & Automation
Vendor docs that don't expire silently. Owner statements that just appear. Renewal reminders that beat the clock.
3 questions
Yes. Our Vendor Compliance engine automatically tracks expiration dates on contractor insurance policies and W9 forms. If a vendor's liability insurance expires, the system flags them so you aren't exposed to unnecessary risk.
Absolutely. The system automatically generates and emails comprehensive Monthly Owner Statements, making it perfect for landlords with multiple investors or syndication partners.
Yes. Our background automation tracks all lease dates and document expirations in your Files. You will receive proactive alerts when it is time to send a tenant a lease renewal offer.